4d2u Privacy Policy — User Data Protection
4d2u values the privacy of every user in Malaysia. This policy clearly explains how we collect, use, store and protect your personal information.
Effective Date: 1 January 2026
1. Information We Collect
When you register or use the 4d2u platform, we collect the following categories of information to ensure a secure and seamless service:
Account Information
Includes your full name, email address, phone number, date of birth, and registered username. This information is required to verify your identity and enable secure access to the platform.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address and general location data. This information is used to optimise platform performance across various mobile and desktop devices.
Payment Information
To process transactions in Malaysian Ringgit (RM / MYR), we collect details related to your chosen payment method, including online banking or local e-wallet information. We do not store full card numbers; all payment data is handled through secure, encrypted channels.
Usage Data & Cookies
We use cookies and similar tracking technologies to record usage patterns, game preferences, session duration and platform interactions. This data helps us continuously improve the user experience.
2. Purpose of Data Use
Information collected by 4d2u is used solely for legitimate purposes directly related to the delivery of platform services. The primary uses of such information are as follows:
- Processing account registration and verifying user identity.
- Enabling MYR deposit and withdrawal transactions to be processed securely and accurately.
- Sending account-related notices, security updates and relevant promotional information (with your consent).
- Detecting and preventing fraud, account misuse or activities that violate our terms of use.
- Improving platform performance, user interface and overall experience based on usage data.
- Complying with applicable legal and regulatory requirements in Malaysia.
4d2u will not use your information for any purpose beyond those stated above without prior notice and, where required, your consent.
3. Cookies & Tracking Technologies
The 4d2u platform uses cookies — small text files stored on your device — to ensure the platform functions properly and to deliver a more personalised experience. We use several types of cookies:
- Session Cookies: Used during your active session to maintain login status and session settings.
- Preference Cookies: Saving your language preference, display settings and game preferences.
- Analytics Cookies: Collecting anonymised usage data to help us understand how users interact with the platform.
You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some platform features. By continuing to use 4d2u, you agree to the use of cookies as described here.
4. Data Storage, Security & Sharing
Storage & Security
All personal information collected by 4d2u is stored on servers protected with industry-standard encryption. We enforce strict access controls, continuous monitoring and regular security procedures to keep your data safe from unauthorised access, loss or modification.
Your information will be retained for as long as your account remains active or as needed to provide our services. Once an account is closed, data will be deleted or anonymised within a reasonable timeframe, unless retention is required by law.
Third-Party Sharing
4d2u does not sell, rent or share users' personal information with third parties for marketing purposes. However, we may share information in the following limited circumstances:
- With trusted payment service providers to process MYR transactions.
- With relevant authorities when required by Malaysian law.
- With technical service providers who assist in platform operations, subject to strict confidentiality agreements.
Any third parties involved are required to handle user data with a level of protection equal to or greater than 4d2u's standards.
5. User Rights & How to Contact Us
Your Rights as a User
As a 4d2u user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting our support team.
- Right to Erasure: You may request deletion of your account and personal information, subject to applicable legal retention requirements.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time without affecting your access to core services.
Privacy Policy Updates
4d2u reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via an in-platform notice or email. We recommend reviewing this policy periodically. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Privacy Support
If you have any questions, concerns or wish to submit a request regarding your personal information, please contact the 4d2u support team via email at [email protected]. You may also refer to our FAQ page for further guidance.
By using the 4d2u platform, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your information with the utmost care.